Customer Service Representative

Salary:
Up to £10 per hour
Specialism:
Customer Service/Sales
Location:
London City
Job Type:
Temporary
Post Date:
09-01-2018 09:19 AM
Ref #:
AU090117A
Contact:
0000 000 0000

A rapidly growing online food delivery company are looking for a Customer Service Representative to join their team. You will be friendly, have strong attention to detail and be able to multi-task in a fast-paced environment.

You will have experience working in Customer Service, ideally in an inbound call centre and have a genuine passion for providing the highest level of customer service. The working hours will be 6pm to 10pm for a period of up to 8 weeks.

Responsibilities

  • Actively monitoring orders placed online up to completion
  • Answering inbound calls from customers, drivers and restaurants
  • Proactively liaising with drivers and restaurants to ensure orders run smoothly
  • Providing feedback to relevant departments to help improve customer experience
  • Investigate and resolve customer complaints and queries
  • Respond to customer issues via email and phone

If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted.

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