Up to £20000 per annum + pension
07-08-2019 02:58 PM
A beauty on demand company are looking for a Customer Service Agent to join their team on a permanent basis. The successful candidate will have excellent customer service skills and have the ability to work in a fast-paced and high-pressure environment. You will be highly efficient and self-motivated.
- Responding to enquiries from customers and beauty professionals through phone and email in both an efficient, helpful and informative manner
- Helping to fulfil customer appointments when having high surges in demand
- Ability to communicate clearly both internally and externally
- Supporting all customer processes including monitoring VIP appointments and tracking stylist attendance
- Resolving customer issues and complaints
- Constantly optimising customer experience
Essential Skills and Experience:
- Previous experience within customer service, hospitality and client facing roles
- Be highly efficient and able to get tasks done in a timely manner
- Must be a positive, approachable and self-motivated individual with a desire to learn
- Ability to use multiple systems and multitask in a fast-paced environment
- Able to commit to a variety of shifts including weekend and evening shifts
If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted.
We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database once we have contacted you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information please refer to How We Use Your Personal Information.