Engagement Team Member
ENGAGEMENT TEAM MEMBER
An exciting opportunity for an effective and organised communicator to join an events industry company who focus on publication and live trade show events as part of their telemarketing team.
ENGAGEMENT TEAM MEMBER ROLE:
ENGAGEMENT TEAM MEMBER ESSENTIALS:
If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information.
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
An exciting opportunity for an effective and organised communicator to join an events industry company who focus on publication and live trade show events as part of their telemarketing team.
ENGAGEMENT TEAM MEMBER ROLE:
- Making outbound calls to potential attendees to promote and invite them to events
- Engaging with prospective attendees to gauge interest and provide event details, including the agenda, speakers, and benefits of attending
- Keeping detailed notes about each lead’s response, preferences, and likelihood of attending
- Effectively communicating the key features and value of the event to potential attendees, focusing on the benefits and relevance of the event for them
- Building rapport with potential attendees, answering their questions, and addressing any concerns regarding the event
- Scheduling follow-up calls or appointments for interested prospects to finalise their registration or answer additional queries
- Maintaining an updated and accurate record of all contacts in the CRM system, ensuring leads are tracked and followed up in a timely manner
- Logging all communications, interactions, and status updates on leads to provide a clear overview of progress
- Meeting or exceeding daily, weekly, or monthly targets for calls made, leads qualified, and event registrations secured
- Tracking personal performance metrics, aiming to improve conversion rates and overall efficiency
- Providing regular reports on outreach activities, including successes, challenges, and feedback from potential attendees
- Collaborating with other telemarketers and departments to align messaging and event goals
- Sharing insights on lead behaviour, preferences, and objections to continuously refine sales strategies
- Following up with potential leads who have shown interest but haven’t yet registered
- Sending reminders and event details via email or phone to secure attendance closer to the event date
ENGAGEMENT TEAM MEMBER ESSENTIALS:
- Minimum 12 months phone-based experience, preferably within sales, memberships and events
- Existing UK working rights
- Excellent communicator, both verbal and written
- Highly organised with a pro-active working style
- Able to work in high-pressure and fast-paced environments
- Comfortable working 5 days on-site (8:30AM – 5:30PM)
- Ability to influence and engage over a phone call
- Proven relationship-building skills with external stakeholders
If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information.
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Job Reference: 1574971
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