Client Service Feedback - Australasian Recruitment Company

As we move through the early part of 2026, we wanted to take a moment to thank you for partnering with us over the past year.

As part of our commitment to continually improving how we work with our clients, we’d really welcome your feedback on your experience with us.

We’re asking a small number of questions to:

Reflect on your hiring experience in 2025

Better understand how we’re supporting you

Shape how we add value for you in 2026 and beyond.

This year, we’re also introducing a quarterly Net Promoter Score (NPS) so we can more consistently measure how well we’re supporting our clients and identify where we can do better. Your honest feedback will directly influence how we evolve our service, insights and solutions.

The survey should take no more than a few minutes to complete, and all responses will be treated in confidence.

Thank you in advance for your time and insight - we truly appreciate it and look forward to continuing our partnership in 2026.

Your details

Your Name(Required)

Company(Required)

Job Title(Required)

Email(Required)

2025 in Review

How would you describe your overall hiring experience this year?(Required)

What worked well from a recruitment partnership perspective?(Required)

What challenges did you experience in the market?(Required)

Review our Support

We're introducing a quarterly Net Promoter Score (NPS) this year to measure how well we're supporting our clients going forward.

On a scale of 0–10, how likely are you to recommend us to a colleague, contact, or company?(Required)

(0 = Not at all likely, 10 = Extremely likely)

What is the main reason for your score?(Required)

What could we do to improve our score?(Required)

Any other comments?

Looking Ahead in 2026

What type of insights, content or updates would you like us to share more of (market updates, salary guides, recruitment trends, benchmarking, events, etc.)?(Required)

Is there anything new we could offer that would make your life easier?(Required)

What roles or teams do you anticipate hiring for this year?(Required)

What information do you find most helpful within the candidate profiles we include alongside CVs?(Required)

Is MS Office skill testing still relevant in your hiring decisions?(Required)

Any additional feedback or comments?