Client Host

CLIENT HOST
An exciting permanent opportunity has arisen for a Client Host to deliver an exceptional customer experience within a modern London office environment. Acting as the first point of contact for visitors, staff, and stakeholders, this role is ideal for a professional, approachable, and service-driven individual. The successful candidate will provide first-line support for office enquiries while ensuring a welcoming, efficient, and seamless experience for everyone entering and working within the office.
  
CLIENT HOST ROLE:

• Provide a warm, courteous, and prompt welcome to all visitors upon arrival.
• Ensure that meeting organisers and hosts are notified of their guests' arrival.
• Escort visitors to meeting rooms where applicable, ensuring they feel welcomed.
• Handle all incoming phone calls, emails, and enquiries promptly, providing a warm, courteous welcome and using the agreed salutation.
• Ensure all on-the-day meeting room bookings and requests are addressed promptly and courteously. Report any issues to the Workplace Supervisor.
• Assist with the setup of meeting rooms and provide hospitality support.
• Maintain a security-conscious environment, ensuring that access to restricted office areas is limited to authorized visitors and staff.
• Engage actively and positively with colleagues and clients to ensure a seamless service experience.
• Collect feedback from visitors and employees about their experience and work with the relevant teams to improve services where possible.

CLIENT HOST ESSENTIALS:

• Advanced Microsoft Excel skills
• High attention to detail
• Highly organised
• Team orientated

CLIENT HOST BENEFITS:

• From structured onboarding to a comprehensive range of benefits, they invest in your well-being every step of the way. Offerings include health and wellness initiatives, personal and professional development opportunities and a support system designed to help you thrive in all aspects of your growth and daily life.

If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information.
  
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.