Claims Support Officer

CLAIMS SUPPORT OFFICER
Kick‑start your career within the insurance sector with an opportunity to join a busy and supportive Claims Administration team. Working closely with Claims Adjusters and Managers, you'll provide essential administrative support while gaining valuable exposure to a wide range of claims and operational processes. Offering hybrid working and excellent development opportunities, this role is ideal for someone looking to build their experience within a growing, internationally recognised insurance business.

CLAIMS SUPPORT OFFICER ROLE:

• Supporting the Claims team in delivering an effective claims service in line with service level agreements, claims handling procedures and regulatory standards
• Assisting with ongoing data cleansing and records management processes
• Processing, filing and logging invoices accurately and within agreed team standards
• Carrying out peer reviews and quality checks alongside other members of the Claims team
• Creating new claim files and preparing acknowledgement correspondence
• Providing administrative support to Claims Adjusters on active claims matters
• Assisting Claims Managers with ad hoc administrative tasks and projects as required
• Maintaining accurate records and documentation across claims activities
• Contributing to the smooth running of the department through effective organisation and attention to detail

CLAIMS SUPPORT OFFICER ESSENTIALS:

• Demonstrating previous administration experience
• Applying insurance experience where beneficial, while building knowledge where experience is limited
• Developing a career within insurance and claims
• Using Microsoft Office applications effectively, including Outlook, Word and Excel
• Bringing a positive, proactive and eager-to-learn attitude
• Working collaboratively as part of a team
• Applying an analytical mindset and problem-solving skills
• Working accurately in a fast-paced environment
• Demonstrating a strong interest in developing a career within the insurance sector in operations and claims management

If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.